delivery

Metro delivery within 3-5 business days
Regional delivery within 7-10 business days
Remote delivery within 14-20 business days
Please note, your order may arrive in multiple packages from multiple carriers. Tracking information will be emailed to you upon dispatch, or can be viewed at Track your order.
Please allow up to 3 days to process your order. Once your order is shipped you will receive an email with tracking information. It can take up to 48 hours after you receive your shipping notification for your tracking details to become active with the courier.
We always strive to ensure on-time delivery, but there may be instances when packages may be delivered past the estimated date. For example, this may occur with split orders where we dispatch the order from multiple stores in multiple shipments to ensure that the order is delivered in full.
Express Delivery
Express delivery will not be available after 12 pm on Fridays, weekends or public holidays.
Order express delivery before 12pm for same day delivery
Order express delivery after 12pm for next day delivery
Tracking information will be emailed to you upon dispatch, or you can Track your order here.
Who will deliver my order?
We use several carriers to deliver our online orders. Depending on your order, it will be shipped with one or more of the below carriers. The tracking link in your shipping confirmation email(s) will take you directly to the carrier’s website to track your package. You can also click on the below links.
Australia Post - Small items - Australia wide
Couriers Please - Small items - Metropolitan areas
TNT Express - Large items - Australia wide
Allied Express - Large items - Australia wide
Please note that for large items, delivery to your door is at the discretion of our carriers. Carriers may be unable to deliver your parcel to your doorstep where it is difficult to do so e.g. delivering to an apartment or housing complex